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Mgmt510 Online Quiz

Friday, May 07, 2010 Posted In Edit This

which century, the manufacturers began to include quality processes in quality practices?

Select correct option:

17th century

18th century

19th century

20th century

In the new paradigm, managers view error as which one of the following?

Select correct option:

A threat

A substitute

An opportunity

An end

Whose concepts are referred to as statistical quality control (SQC)?

Select correct option:

Shewhart’s

Deming’s

Juran’s

Crosby’s

In which of the following operations great deal of variations can occur?

Select correct option:

Manufacturing

Distribution

Purchasing

Selling

Which of the following are generally easy to detect using statistical methods, and it is usually economical to remove them?

Select correct option:

Common causes

Special causes

Implicit causes

Assignable causes

Who argued that beauty could be understood only after exposure to a series of objects that display its characteristics?

Select correct option:

Drucker

Crosby

Deming

Plato

During which war, Deming taught quality control courses as part of the national defense efforts?

Select correct option:

World War I

World War II

Mexican-American War

The Civil War

Which one of the following depicts feature, which is a dimension of quality?

Select correct option:

Product looks and sounds

Brand name and price

Bells and whistles of the product

Ability to repair a product

The majority of advertisers appeal the public on the basis of which of the following?

Select correct option:

Quality of product

Quality of staff

Inferiority of product

Inferiority of service

The standards for output based on quality and customer-service requirements that originate at the organizational and process levels include requirements for all of the following EXCEPT:

Select correct option:

Accuracy

Innovation

Timeliness

Turnover

"Not giving respect to other people’s contributions", depicts which of the following self-oriented behavior?

Select correct option:

Diverting

Excluding

Belittling

Blocking

After the war, Deming was invited to which of the following countries?

Select correct option:

Germany

Japan

France

China

Which of the following results in low costs?

Select correct option:

High productivity and high capacity utilization

Low productivity and low capacity utilization

Low productivity and high capacity utilization

High productivity and low capacity utilization

The customer value strategy may be addressed in which of the following topics?

Select correct option:

Projects

Products

Services

Measurement

Who developed Quality Function Deployment (QFD)?

Select correct option:

Frederick Taylor

Joseph M. Juran

Y. Akao

Armand Feigenbaum

Mkt501 solution

Friday, May 07, 2010 Posted In Edit This

Question:

Based on your marketing Mix analysis, how will you fix following decisions?

Solution:

PART – I

Product Decisions

a. Preserve freshness of vegetable during transportation and while kept at stores and outlets.

b. Convenience that consumer is not required to wash or clean before cooking.

c. A stylish brand name is given with relevance to stuff. Following are suggested brand name. It should be written both in English & Urdu, i.e. Kitchen Gardens, Garden Fresh.

d. Packaging

e.

1 Vegetable stuff should be visible without opening the packet.

2 It should clearly show expiry date and time depending upon nature of vegetable. Decay start time be kept in mind.

3 Provide safety during transportations.

4 Size should as per quantity of usage of vegetable.

5 Different packages for different types of vegetables i.e. leafy
vegetable, hard vegetables like potatoes & soft vegetables like tomatoes etc.

6 Package should be attractive and appealing for customer.

7 Stuff will be washed and cleaned through hygienically process before packing.

8 Segregation to keep spoiled vegetable aside.



Part – II


Price Decision

1. It should be reasonable and affordable by customers.
2. Initially should be kept low as introductory price
3. Can be increased gradually when introduction stage is over.
4. For larger packets per unit of weight price should be less.
5. Have bundle price for various combination as per traditional use of vegetable e.g. bundle of Potatoes and Onion for a customer who wants to buy with the aim to consume them for a period spreading over week(s).

Part – III
Placement Decision

1. Target market should be according to segmented customers i.e. DHAs, Gulberg, Model Town, Link Road and big stores like Hyper stores, Alflah, Marko and Metros.
2. First delivery (Late night) to stores and outlets just before
closing time as so that vegetables are available to customers required to be cooked for lunch when stores and outlets are opened in the morning.
3. 2nd delivery in the afternoon to be cooked for dinner.
4. Introduce your product to big hotels with quality assurance.


Part – IV
Promotion Decision
1. Advertisement on TV, poster, steamer covering the aspect of
convenience, quality, hygiene, availability and freshness of
vegetables.
2. Deploy sales promotion force consisting of female staff at renewed stores and various public place to explain the advantages of product to target customers specially ladies.
3. Qualification, communication skills and out look of the sales
promotion force should be matching with target customers.
4. Open company owned outlet at Liberty market with free home delivery for minimum Rs.500 stuff in Gulbrg, Model Town & Garden Town Areas.


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