BNK603 Assignment No. 1 solution
Saturday, October 30, 2010 Posted In Bank Edit This
BNK603 assignment
Q1: Strategic economies don't drive from Operational Excellence, but from the business concept itself. Discuss
Q2:What kind of challenges are being faced by the retail banking in Pakistan?
..........
“Consumer Banking (BNK603)”
Question 1:
Strategic Economies don’t drive from Operational Excellence, but from the business concept itself.
Strategic Economies
Unlike operational efficiencies, Strategic Economies don’t drive from Operational Excellence, but from the business concept itself. Strategic Economic come in three varieties:
1. Scale
2. Focus
3. Scope
1. Scale
Scale can derive efficiencies in many ways through:
Better Plant Utilization
Greater Purchasing Power
The Muscle to enforce industry wide price discipline Industries revolutionaries often consolidate
fragmented industries. Any that gets caught behind the consolidation curve and misses the chance
to build Scale Advantage will be left with a notable disadvantage
2. Focus
A company with a high degree of Focus & Specialization may reap economies compared with competitors
with a more diffused Business Mission and a less coherent mix of products & services.
Focus is not about efficiency in a cost sense; it’s about in a don’t-get-distracted, get-all-the-wood-behindone-
arrow sense.
3. Scope
The idea here is almost opposite of focus. A company that can leverage resources and management talents
across a broad array of opportunities may have an efficiency advantage over firms that cannot. Scope
Economies come from sharing things across business units & countries; Brands, Facilities, Best Practices,
Scare Talent, IT Infrastructure, and so on. Scope Economies come in a variety of flavors; Channel Power &
access to distribution channels, Economies in buying ad space & running high-tech distribution centers.
Question 2
What kinds of challenges are being faced by the retail banking in Pakistan?
Challenges to Retail Banking in Pakistan
The issue of money laundering is very important in retail banking. This compels all the banks to
scrutinize diligently all the documents which they accept while entering into a relationship
Outsourcing has become significant in recent past because various core activities such as hardware
and software maintenance, entire ATM set up and operation (including cash, refilling) etc., are
being handled by outside vendors
Banks are expected to take utmost care to retain the ongoing trust of the public
Customer service should be at the end all in retail banking. Someone has rightly said, “It takes
months to find a good customer but only seconds to lose one.” Thus, strategy of Knowing Your
Customer (KYC) is important
The dependency on technology has brought IT departments’ additional responsibilities and
challenges in managing, maintaining and optimizing the performance of retail banking networks
It is equally important that banks should maintain security to the advance level to keep the faith of
the customer
The efficiency of operations would provide the competitive edge for the success in retail banking in
coming years
The customer retention is of paramount important for the profitability of retail banking business &
increase in the market share
One of the crucial impediments for the growth of this sector is the shortage of manpower talent of
this specific nature, a modern banking professional, for a modern banking sector
Q1: Strategic economies don't drive from Operational Excellence, but from the business concept itself. Discuss
Q2:What kind of challenges are being faced by the retail banking in Pakistan?
..........
“Consumer Banking (BNK603)”
Question 1:
Strategic Economies don’t drive from Operational Excellence, but from the business concept itself.
Strategic Economies
Unlike operational efficiencies, Strategic Economies don’t drive from Operational Excellence, but from the business concept itself. Strategic Economic come in three varieties:
1. Scale
2. Focus
3. Scope
1. Scale
Scale can derive efficiencies in many ways through:
Better Plant Utilization
Greater Purchasing Power
The Muscle to enforce industry wide price discipline Industries revolutionaries often consolidate
fragmented industries. Any that gets caught behind the consolidation curve and misses the chance
to build Scale Advantage will be left with a notable disadvantage
2. Focus
A company with a high degree of Focus & Specialization may reap economies compared with competitors
with a more diffused Business Mission and a less coherent mix of products & services.
Focus is not about efficiency in a cost sense; it’s about in a don’t-get-distracted, get-all-the-wood-behindone-
arrow sense.
3. Scope
The idea here is almost opposite of focus. A company that can leverage resources and management talents
across a broad array of opportunities may have an efficiency advantage over firms that cannot. Scope
Economies come from sharing things across business units & countries; Brands, Facilities, Best Practices,
Scare Talent, IT Infrastructure, and so on. Scope Economies come in a variety of flavors; Channel Power &
access to distribution channels, Economies in buying ad space & running high-tech distribution centers.
Question 2
What kinds of challenges are being faced by the retail banking in Pakistan?
Challenges to Retail Banking in Pakistan
The issue of money laundering is very important in retail banking. This compels all the banks to
scrutinize diligently all the documents which they accept while entering into a relationship
Outsourcing has become significant in recent past because various core activities such as hardware
and software maintenance, entire ATM set up and operation (including cash, refilling) etc., are
being handled by outside vendors
Banks are expected to take utmost care to retain the ongoing trust of the public
Customer service should be at the end all in retail banking. Someone has rightly said, “It takes
months to find a good customer but only seconds to lose one.” Thus, strategy of Knowing Your
Customer (KYC) is important
The dependency on technology has brought IT departments’ additional responsibilities and
challenges in managing, maintaining and optimizing the performance of retail banking networks
It is equally important that banks should maintain security to the advance level to keep the faith of
the customer
The efficiency of operations would provide the competitive edge for the success in retail banking in
coming years
The customer retention is of paramount important for the profitability of retail banking business &
increase in the market share
One of the crucial impediments for the growth of this sector is the shortage of manpower talent of
this specific nature, a modern banking professional, for a modern banking sector
