CS507 Assignment No. 2 Announced
Thursday, November 04, 2010 Posted In CS and IT Edit ThisQuestion 1:
Give at least 2 examples of each type of system. [5 marks]
1. Transaction processing systems
2. Office Automation Systems
3. Knowledge Work Systems
4. Decision Support Systems
5. Management information systems
Question 2:
How an Information system can help to meet call centre challenges? [5 marks]