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MGT502 Online Quize No. 2 (15 June 2010)

Tuesday, June 15, 2010 Posted In Edit This
OB quiz# 2
 quizzes attempted on 15-06-2010

In the modern work world, where higher-level trust has been largely destroyed because of broken promises, it is likely to be replaced with which of the following type of trust?
Select correct option:

Reliance-based
Dependence-based
Knowledge-based
Identity-based





The primary change agents in an organization are:


Select correct option:





Employees
Managers
Leaders
Stakeholders






“Fahad is easy-going at home, but at work he becomes very tense and anxious.” This statement attributes Fahad’s personality more to which of the following?


Select correct option:





Heredity
Environment
Situation
Locus of control






Which of the following theories was proposed by Douglas McGregor?


Select correct option:





Hierarchy of needs theory
Theories X and Y
Two-factor theory
Expectancy theory






Which of the following term is used to describe broad range of feelings that people experience?


Select correct option:





Mood
Affect
Emotion
Emotional Intelligence






One of the shortcuts used to judge others involves evaluating a person based on how he/she compares to other individuals on the same characteristic. What is this shortcut called?


Select correct option:





Selective perception
The contrast effect
The halo effect
Stereotyping






Which of the following answer choices is the best definition of attitude?


Select correct option:





Attitudes are the yardstick by which one measures one’s actions
Attitudes are the emotional part of an evaluation of some person, object or event
Attitudes are evaluative statements of what one believes about something or someone
Attitudes are a measure of how the worth of an object, person or event is evaluated






Which one of the following would NOT be considered a human skill in Katz’s structure?


Select correct option:





Decision making
Communicating
Working as part of a team
Listening to others






Mr. Zulfiqar, Manager in ABC Company, always assume that employees don't like to work and avoid working whenever possible, So he uses to threaten employees to achieve their goals. Which theory is he applying?


Select correct option:





Theory Z
Theory Y
Theory X
Goal Setting Theory






Which one of the following is NOT a component of an organization


Select correct option:





People
Place
Structure
Task






What is/are the key element(s) of motivation?


Select correct option:





Intensity
Direction
Persistence
All of the given options






Which of the following terminal values was ranked as the most important by executives?


Select correct option:





Freedom
Self-respect
Family security
Social security






According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess _____________ skills.


Select correct option:





Technical

Leadership

Problem-solving

Conceptual



Which of the following is NOT an important issue relating to goal-setting theory?
Select correct option:

Goal specificity
Equity among co-workers
Feedback
Defining the goal


An OB study would be least likely to be used to focus on which of the following problems?
Select correct option:

An increase in absenteeism at a certain company
A fall in productivity in one shift of a manufacturing plant
A decrease in sales due to growing foreign competition
Excessive turnover in volunteer workers at a non-profit organization






Which of the following is NOT one of the most common types of teams?


Select correct option:





Problem-solving
Interdepartmental
Self-managed
Cross functional






Which of the following term is used to define tendency to draw a general impression about an individual on the basis of a single characteristic?


Select correct option:





Contrast Effect
Halo effect
Self-Serving bias
Selective Perception


Group behavior, power, and conflict are central areas of study for _____________.


Select correct option:





Sociologists
Anthropologists
Social psychologists
Operations analysts


Which of the following is LEAST likely to create dependency?


Select correct option:





Importance
Non substitutability
Power legitimacy
Supply and demand ( not sure, pls confirm)

Hadia is an office worker who processes health insurance forms. She has worked at her present job for three years. Initially she was criticized by her supervisor for careless work, but in the months after that improved considerably. Now she consistently processes her forms without errors and above quota. However she has found her supervisor has not responded to the extra effort she puts in, giving her no praise and no financial reward. Hadia will most likely perceive that there is a problem in which of the following relationships?
Select correct option:

Rewards-personal goals
Performance-reward
Effort-performance
Rewards-effort


Explaining, measuring and changing behavior of humans or animals are concerned with:


Select correct option:





Operational analysts
Scientists
Psychologists
Sociologists


Ahmed is responsible to transmit information to outsiders on organization’s plans, policies, actions and results. Which managerial role is he playing in organization?


Select correct option:





Disseminator
Spokesperson
Representative
Figurehead


The process of forming impression( through combining, integrating and interpreting information) of someone on the basis of previous attitude of ours, stimulus and current mood is called__________________.


Select correct option:





Selective Perception( not sure, pls confirm)
Mood
Behavior
Social Perception


Your company’s director of human resources suggests that the problem with the recruitment process is not the interviewers, but rather the fact that the interviewers lack a clear understanding of the traits and skills required for each position. Which type of team would be most likely to assemble to compile a list of the required skills?


Select correct option:





Virtual team
Self-managed team
Task force (not sure pls confirm)
Problem-solving team


Which of the following terminal values was ranked as the most important by executives?


Select correct option:





Freedom
Self-respect
Family security
Social security


Which of the following answer choices is the best definition of attitude?


Select correct option:





Attitudes are the yardstick by which one measures one’s actions
Attitudes are the emotional part of an evaluation of some person, object or event
Attitudes are evaluative statements of what one believes about something or someone
Attitudes are a measure of how the worth of an object, person or event is evaluated


The managers of a multinational company are located in Taiwan, India, Brazil, and the United States. Which group decision-making technique seems most reasonable for this organization?


Select correct option:





A postal service interaction
A brainstorming session
A nominal group
An electronic meeting


Psychology’s major contributions to the field of organizational behavior have been primarily at what level of analysis?


Select correct option:





The level of the group
The level of the individual
The level of the organization
The level of the culture


What is the term used for a general impression about an individual based on a single characteristic such as intelligence, sociability, or appearance?


Select correct option:





The contrast effect
Personal bias
The halo effect
Projection


If a person responds the same way over time, attribution theory states that the behavior shows:


Select correct option:





Distinctiveness
Consensus
Consistency
Continuity


Using operant conditioning, which of the following is NOT a method that can be used to change behavior?


Select correct option:





Negative reinforcement
Punishment
Counseling
Positive reinforcement






Emotional intelligence appears to be especially relevant in jobs that demand which of the following?


Select correct option:





Social Interaction
Commitment
Charisma
Leadership Skills


Which one of the following would be considered a motivator in the two-factor theory?


Select correct option:





Salary
Bonuses
Working conditions
Responsibility



The study which enables us to learn about human beings, their activities and societies is known as


Select correct option:





Political Science
Sociology
Anthropology
Organizational Behavior


Mr.Muneeb is responsible for corrective actions when his organization faces important and unexpected disturbance. What management role is he playing?


Select correct option:





Negotiator
Disturbance handler
Resource Allocator
Dissemenator


Rizwan is low on conscientiousness. This would lead you to suspect that which of the following statements is most likely to be true about Rizwan?


Select correct option:





He will be easily distracted
He will find comfort in the familiar
He will be comfortable with solitude
He will be nervous, depressed, and insecure


Miss Manaal, HR Executive of XYZ company, rejected all those candidates who graduated from ABC University. It is an example of:


Select correct option:





Projection
Selective Perception
Stereotyping
Halo effect


___________ focuses on the study of people in relation to their social environment.


Select correct option:





Psychology
Sociology
Corporate strategy
Political science


Which of the following is the expected weakness of group decision making?


Select correct option:





Less complete knowledge
More time will be used to make the decision
Employees will be less accepting of the group decision
The decision will probably be a lower quality decision


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