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Reward-based

Deterrence-based

Knowledge-based

Question # 2 of 20 ( Start time: 04:06:56 PM ) Total Marks: 1 

Which of the following is NOT a key component of emotional intelligence? 

Select correct option: 

Self-awareness 

Self-management 

Empathy 

Question # 3 of 20 ( Start time: 04:07:25 PM ) Total Marks: 1 

Eden Corp has installed a new email system, but many staff members do not know of its features. Upper management decides to allocate a small portion of the company’s budget to solving this problem. A team that uses rational decision making to arrive at a solution should be aware that this case deviates from the assumptions of the rational decision making model in what way? 

Select correct option: 

The problem is not clearly defined

The options available to the team are not known

There are constraints on the options available 

Question # 4 of 20 ( Start time: 04:08:20 PM ) Total Marks: 1 

Ahmed believes that men perform better in oral presentations than women. What shortcut has been used in this case? 

Select correct option: 

The halo effect

The contrast effect

Projection

Question # 5 of 20 ( Start time: 04:08:46 PM ) Total Marks: 1 

Which of the following is LEAST likely to create dependency? 

Select correct option: 

Importance

Non substitutability

Supply and demand

Question # 6 of 20 ( Start time: 04:09:06 PM ) Total Marks: 1 

According to the goal-setting theory of motivation, highest performance is reached when goals are set to which level? 

Select correct option: 

Impossible but inspirational 

Only marginally challenging 

Easy and attainable

Question # 7 of 20 ( Start time: 04:09:35 PM ) Total Marks: 1 

The tendency to be sociable,outspoken and friendly is known as 

Select correct option: 

Openness to Experience 

Self Monitoring 

Introversion 

Question # 8 of 20 ( Start time: 04:09:54 PM ) Total Marks: 1 

In Maslow's Hierarchy of needs, the individual's sence of belonging and love is classified in which of the following needs? 

Select correct option: 

Self-Actualization Needs 

Esteem Needs 

Safety Needs 

Question # 9 of 20 ( Start time: 04:10:15 PM ) Total Marks: 1 

Which of the following is the official right of a person to manipulate or change others? 

Select correct option: 

Influence

Integrity

Trust 

Question # 10 of 20 ( Start time: 04:11:39 PM ) Total Marks: 1 

Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have which of the following power? 

Select correct option: 

Coercive

Expert

Legitimate

Question # 11 of 20 ( Start time: 04:12:03 PM ) Total Marks: 1 

The OB topic of motivation has been most influenced by which behavioral science discipline? 

Select correct option: 

Sociology 

Political science 

Corporate strategy

Question # 12 of 20 ( Start time: 04:12:31 PM ) Total Marks: 1 

Which of the following sources of power is obtained because of the titles or position a person have? 

Select correct option: 

Expert power

Referent power

Information power

Question # 13 of 20 ( Start time: 04:13:09 PM ) Total Marks: 1 

Which one of the following is NOT a component of an organization 

Select correct option: 

People 

Structure 

Task 

Question # 14 of 20 ( Start time: 04:13:31 PM ) Total Marks: 1 

The managers of a multinational company are located in Taiwan, India, Brazil, and the United States. Which ***** decision-making technique seems most reasonable for this organization? 

Select correct option: 

A postal service interaction 

A brainstorming session

A nominal ***** 

Question # 15 of 20 ( Start time: 04:14:05 PM ) Total Marks: 1 

Which of the following is NOT one of the six universal emotions, as agreed upon by most contemporary researchers? 

Select correct option: 

Anger

Fear 

Sadness 

Question # 16 of 20 ( Start time: 04:14:35 PM ) Total Marks: 1 

An OB study would be least likely to be used to focus on which of the following problems? 

Select correct option: 

An increase in absenteeism at a certain company 

A fall in productivity in one shift of a manufacturing plant 

Excessive turnover in volunteer workers at a non-profit organization 

Question # 17 of 20 ( Start time: 04:15:00 PM ) Total Marks: 1 

Decrease in tenure can increase 

Select correct option: 

Innovation 

Productivity 

Creativity 

Question # 18 of 20 ( Start time: 04:15:31 PM ) Total Marks: 1 

Alia has just presented her paper and has done a really good job. Why should you not want to present your own paper directly after she does? 

Select correct option: 

To avoid the stereotyping effect

To avoid the halo effect

To avoid the projection effect

Question # 19 of 20 ( Start time: 04:15:51 PM ) Total Marks: 1 

Which of the following is an important moderator of the satisfaction-turnover relationship? 

Select correct option: 

Organization’s culture 

Management style 

Employee’s values and attitudes 

Question # 20 of 20 ( Start time: 04:16:15 PM ) Total Marks: 1 

Which of the following term is used to define tendency to draw a general impression about an individual on the basis of a single characteristic? 

Select correct option: 

Contrast Effect 

Self-Serving bias 

Selective Perception

Personality appears to be a result of external factors 

Personality appears to be a result of mainly hereditary factors 

Personality appears to be a result of mainly environmental factors 

Question # 2 of 20 ( Start time: 04:49:25 PM ) Total Marks: 1 

Which of the following statement is TRUE about Type B individuals? 

Select correct option: 

They are extremely competitive. 

They have a sense of urgency,impatient and hostile. 

They are fast workers and prefer quantity over quality 

Question # 3 of 20 ( Start time: 04:50:00 PM ) Total Marks: 1 

The employee writes a complaint letter to his manager. Putting his thoughts onto paper is an example of: 

Select correct option: 

Messaging

Channeling

Cryptography

Question # 4 of 20 ( Start time: 04:50:20 PM ) Total Marks: 1 

All of the following are Decision-making styles EXCEPT: 

Select correct option: 

Analytical 

Conceptual 

Behavioral 

Question # 5 of 20 ( Start time: 04:50:45 PM ) Total Marks: 1 

Which of the following terminal values was ranked as the most important by executives? 

Select correct option: 

Freedom 

Family security

Social security 

Question # 6 of 20 ( Start time: 04:51:04 PM ) Total Marks: 1 

Which of the following is not a core topic of organizational behavior? 

Select correct option: 

Motivation 

Attitude development 

Conflict 

Question # 7 of 20 ( Start time: 04:51:24 PM ) Total Marks: 1 

What term is used for the extent to which an individual displays different behaviors in different situations? 

Select correct option: 

Continuity

Integrity 

Stability 

Question # 8 of 20 ( Start time: 04:51:45 PM ) Total Marks: 1 

Ali migrated from Pakistan to a foreign country. He is disorientated by the country’s customs and has difficulty in adapting it. He also feels homesickness. What is Ali experiencing? 

Select correct option: 

Foreign culture 

Alien culture 

Adventure 

Question # 9 of 20 ( Start time: 04:52:07 PM ) Total Marks: 1 

Emotional intelligence appears to be especially relevant in jobs that demand which of the following? 

Select correct option: 

Commitment 

Charisma 

Leadership Skills 

Question # 10 of 20 ( Start time: 04:52:27 PM ) Total Marks: 1 

Job satisfaction is best described as ____________. 

Select correct option: 

A result 

A value 

A discipline 

Question # 11 of 20 ( Start time: 04:52:49 PM ) Total Marks: 1 

Which one of the following is NOT included in the 4-Ps of Continuous Improvement: 

Select correct option: 

Product 

People 

Processes 

Question # 12 of 20 ( Start time: 04:53:17 PM ) Total Marks: 1 

Which of the following is LEAST likely to create dependency? 

Select correct option: 

Importance

Non substitutability

Supply and demand

Question # 13 of 20 ( Start time: 04:53:54 PM ) Total Marks: 1 

The CEO of an engineering firm noticed a great deal of difference between the styles of the various department directors. He noticed that some are more charismatic and enthusiastic than others. In identifying this difference, he is looking at the directors’ ______________ 

Select correct option: 

Behaviors

Traits

Attitudes

Question # 14 of 20 ( Start time: 04:54:22 PM ) Total Marks: 1 

Explaining, measuring and changing behavior of humans or animals are concerned with: 

Select correct option: 

Operational analysts 

Scientists 

Sociologists 

Question # 15 of 20 ( Start time: 04:54:53 PM ) Total Marks: 1 

Alia has just presented her paper and has done a really good job. Why should you not want to present your own paper directly after she does? 

Select correct option: 

To avoid the stereotyping effect

To avoid the halo effect

To avoid the projection effect

Question # 16 of 20 ( Start time: 04:55:04 PM ) Total Marks: 1 

Groups based on support for a given sports team are examples of what sort of *****? 

Select correct option: 

Booster

Friendship

Sports

Question # 17 of 20 ( Start time: 04:55:23 PM ) Total Marks: 1 

Every cricketer of Pakistan values the advice of Wasim Akram. He has which of the following power? 

Select correct option: 

Legitimate power

Coercive power

Reward power

Question # 18 of 20 ( Start time: 04:55:48 PM ) Total Marks: 1 

Trust and trustworthiness affect a leader’s access to: 

Select correct option: 

Dedication and achievement

Persuasion and control

Power and influence

Question # 19 of 20 ( Start time: 04:56:09 PM ) Total Marks: 1 

Decrease in tenure can increase 

Select correct option: 

Innovation 

Productivity 

Creativity 

Question # 20 of 20 ( Start time: 04:56:49 PM ) Total Marks: 1 

_______________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other. 

Select correct option: 

Formal organization 

Business organization

Government organization

Theory X and Theory Y 

Hierarchy of Needs 

Theory Z 

Question # 2 of 20 ( Start time: 05:11:06 PM ) Total Marks: 1 

Why most organizations develop multiple suppliers rather than give their business to only one? 

Select correct option: 

To increase knowledge and information

To develop interdependence

To maximize power

Question # 3 of 20 ( Start time: 05:11:34 PM ) Total Marks: 1 

Mr.Ajmal is considered as one of the most organized and self-disciplined employee of XYZ company. He is exhibiting which of the following dimension of the Big five model of personality? 

Select correct option: 

Agreeableness 

Open to Experience 

Emotional Stability 

Question # 4 of 20 ( Start time: 05:11:50 PM ) Total Marks: 1 

What is the term used for the situation where employees are allowed to pick and choose from among a menu of benefit options? 

Select correct option: 

Flexible pay

Benefit menu options

Benefit participation

Question # 5 of 20 ( Start time: 05:12:09 PM ) Total Marks: 1 

The smell of fresh cake baking makes Saima’s mouth water is an example of which one of the following learning theory? 

Select correct option: 

Operant conditioning 

Social learning 

Reinforcement theory 

Question # 6 of 20 ( Start time: 05:12:29 PM ) Total Marks: 1 

When we rank an individual’s values in order of their __________, we obtain the person’s value system. 

Select correct option: 

Content 

Context 

Social needs 

Question # 7 of 20 ( Start time: 05:12:52 PM ) Total Marks: 1 

Sabohi has a job which pays an excellent salary. She has a good relationship with her peers and her supervisors. She also likes the fact that the company policy fits well with what she personally believes, and that she has received considerable recognition for her achievements at the company. Which of these factors is 'MOST likely' responsible for the fact that Sabohi loves her job? 

Select correct option: 

High compensation 

Good nature of peer relationships 

Good nature of supervisor relationships 

Question # 8 of 20 ( Start time: 05:13:10 PM ) Total Marks: 1 

Explaining, measuring and changing behavior of humans or animals are concerned with: 

Select correct option: 

Operational analysts 

Scientists 

Sociologists 

Question # 9 of 20 ( Start time: 05:13:32 PM ) Total Marks: 1 

Emotional intelligence appears to be especially relevant in jobs that demand which of the following? 

Select correct option: 

Commitment 

Charisma 

Leadership Skills 

Question # 10 of 20 ( Start time: 05:13:50 PM ) Total Marks: 1 

Which of the following sources of power is obtained because of the titles or position a person have? 

Select correct option: 

Expert power

Referent power

Information power

Question # 11 of 20 ( Start time: 05:14:38 PM ) Total Marks: 1 

How many determinants of human behavior in an organization are studied in Organizational Behavior(OB)? 

Select correct option: 

1 

2 

4 

Question # 12 of 20 ( Start time: 05:14:56 PM ) Total Marks: 1 

Ability to understand what is read or heard and the relationship of words to each other is called ___________ 

Select correct option: 

Non verbal comprehension 

Perceptual speed 

Memory 

Question # 13 of 20 ( Start time: 05:15:12 PM ) Total Marks: 1 

Individuals with a high need to achieve prefer all of the following EXCEPT: 

Select correct option: 

Job situations with personal responsibility 

Overcoming obstacles

Personal empowerment

Question # 14 of 20 ( Start time: 05:15:31 PM ) Total Marks: 1 

Hanif is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Hanif has decided that if he just waits, conditions will improve. Henry’s approach to this problem is termed as: 

Select correct option: 

Exit

Voice 

Neglect 

Question # 15 of 20 ( Start time: 05:15:50 PM ) Total Marks: 1 

Asma has composed a list of concerns along with her suggestions for improving conditions. Asma is dealing with her dissatisfaction through _____. 

Select correct option: 

Exit 

Loyalty

Neglect 

Question # 16 of 20 ( Start time: 05:16:07 PM ) Total Marks: 1 

Workers in Pakistan are entitled to receive pension, medical facilities and gratuity come under: 

Select correct option: 

Human Rights 

Moral Rights 

Personal Rights 

Question # 17 of 20 ( Start time: 05:16:35 PM ) Total Marks: 1 

The time at which an object or event is seen is an example of what type of factor influencing the perceptual process? 

Select correct option: 

Perceiver 

Target 

Reality 

Question # 18 of 20 ( Start time: 05:16:54 PM ) Total Marks: 1 

Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside? 

Select correct option: 

The target 

The context 

The situation 

Question # 19 of 20 ( Start time: 05:17:12 PM ) Total Marks: 1 

Which of the following is not a core topic of organizational behavior? 

Select correct option: 

Motivation 

Attitude development 

Conflict 

Question # 20 of 20 ( Start time: 05:17:29 PM ) Total Marks: 1 

Hadia is an office worker who processes health insurance forms. She has worked at her present job for three years. Initially she was criticized by her supervisor for careless work, but in the months after that improved considerably. Now she consistently processes her forms without errors and above quota. However she has found her supervisor has not responded to the extra effort she puts in, giving her no praise and no financial reward. Hadia will most likely perceive that there is a problem in which of the following relationships? 

Select correct option: 

Rewards-personal goals

Effort-performance

Rewards-effort