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Mgt503 GDB Solution

Monday, January 24, 2011 Posted In Edit This

Boeing was founded by William E. Boeing in 1916. It is the largest global aerospace and defense equipment manufacturer by orders, revenue and deliveries. To meet the market and customer demands, Boeing is continuously expanding its product lines and services. The product line includes aerospace shuttles, defense systems, passenger planes, military platforms, and computer integrated systems.

With corporate offices in Chicago, Boeing employs more than 159,000 people across the United States and in 70 countries. This represents one of the most diverse, talented and innovative workforces anywhere. More than 123,000 employees hold college degrees -- including nearly 32,000 advanced degrees -- in virtually every business and technical field from approximately 2,700 colleges and universities worldwide. Enterprise also leverages the talents of hundreds of thousands more skilled people working for Boeing suppliers worldwide. (Courtesy Boeing)

As NASA (National Aeronautics and Space Administration) is really struggling to reach to the planet MARS. Their space shuttle traveling in the outer space requires emergency repair and supplies and if it is not repaired in time then mission will probably fail. Peter, Director Operations Space is getting worried and the crew members’ frustration increases minute by minute as space shuttle can only survive 4 days without repair. It seems that there is no way out of it, a dead end. Mustafa, a young Operation Officer of NASA suggests that we should send another light weight space shuttle which can do the repair job. There is no other way then to try this one else billion of dollars will be blown in the unknown galaxies. Hence, Peter instructs Mustafa to contact to their partner Boeing to build a space shuttle on urgent basis.

Mustafa decides to bring all the resources from various functional departments. He gathers engineers, technicians, builders, programmers from different departments of Boeing. They started working together but as they work together there is confusion, fights and conflicts among these workers, their departmental heads and Mustafa. As time passes, frustration creeps in Mustafa’s mind, and his blood is getting thicker and thicker. There is no time for conflict resolution, and he doesn’t know what to do. The clock is ticking and he is thinking he might have to face the ultimate failure of his life. Billions depend on him!

What do you think why there is a conflict and fighting among them at this crucial moment? Provide one solution which can solve the problem. Be very concise and to the point.
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SOLUTION:


A conflict arises when individuals have different opinions, thought processes, attitudes, interests, needs and find it difficult to adjust with each other. When individuals perceive things in dissimilar ways and cannot find the middle way, a conflict starts. No organization can survive if the employees are constantly engaged in fights and conflicts. The individuals have to give their hundred percent at workplaces to generate revenue and profits for the organization.

Conflicts must be avoided at workplaces for a healthy and a competitive environment. Employees must ensure that precautionary measures are taken in advance to prevent conflicts at the workplace. Employees are the assets of any organization and they must feel motivated and elated to perform well. Conflicts only lead to tensions and depressions and nothing productive comes out of it. No individual can work alone; he has to depend on his fellow workers for the maximum output. Every individual has to work in a team and can’t afford to fight with his team members.


Mustafa and Peter were a part of the operations team with a reputed firm. Both of them had excellent academic records, were hard working and were never short of ideas.

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Conflict in the workplace makes life at a job difficult for employees. Workplace conflict is a specific type of disagreement that occurs in a work area, such as an office, and is uniquely influenced by the work environment. Contention in the workplace can be hidden for a period of time before a majority of staff becomes aware of the issue.

Management conflict occurs when a problem develops between workers and the management structure or directives. Conflict can arise between members of the management team if their leadership styles are contradictory. 

Disagreements within the management team can result in contradictory directions and a lack of authoritative decision-making. A company with a conflict within management faces a host of problems, such as a frustrated staff due to irregular policies and a perceived loss of control over the staff.

method that can be used to deal with conflict between employees is to simply demand the issues between the employees to stop. You can also explain to them that serious consequences will occur if they disobey the demand to stop the conflict. If they do happen to disobey the warning than you could either choose to suspend or fire them, depending on the seriousness of the situation to you. This method should end conflict and it should show the seriousness of bringing conflict to work, and disobeying the manager to the other employees.

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