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Monday, April 18, 2011 Posted In Edit This
In this competitive world, companies face challenges like technological advancements, volatile market behaviors and ever changing customers’ needs and wants that lead towards customization of products. On contrary, companies need to cut their expenses to become cost efficient and profit maximization for smooth operations. Similarly to earn sustained competitive advantage, companies keep on tuning its services for customer satisfaction. Discuss the model which can help organizations to ensure continuously improvement.
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Impression Management:
“A process by which people attempt to manage and control the perception other form of them.”

Mr. A is a high self-monitor and well at perceiving the situations and molding his behavior to fit each situation. He concentrates on behavior more than attitude because behavior refers to the “Do” part of the work that is “how you do your work” and how you get your work done”. Mr. A is an extrovert person who is full of energy and experience positive emotions. He tends to be more enthusiastic and action-oriented. He likes to talk in group and enjoy being with people. 
While,
Mr. B is an introvert person. He is reserved and don’t like to be socialize. His thoughts are directed inward. Because, he stresses on attitude rather than behavior. 
Attitude is a “Feel” part of the work that relates to how you feel about your work and your approach towards work. He misrepresented himself among his colleagues and his image became false in their minds. That’s why he was discredited.

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The Continuous Improvement Model allows organizations to make incremental change to existing processes, adopt new ways to improve and measure productivity and control, discontinue activity that adds no value and increase emphasis and focus on the organization’s risk appetite, mission and objectives.
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Answer:

Continues improvement increase the efficiency by reducing the amount of resources, such as people or raw materials, needed to produce a quantity of goods or services. There are 4-P cycles to continues improvement.

Productivity:

Less wasteful, more efficient use of all resources

People:

Skilled, motivated people who can handle change. Less stress.

Products:

Satisfied customer because of better quality goods/ services.

Processes:
Faster, more flexible, leaner, and ethical organizational process. Organization learning.

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