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HRM624 GDB No. 2 Solution

Sunday, May 29, 2011 Posted In Edit This

The HR Manger and Training & Development Manager of Orient Associates have a conflict on the mode of upcoming training program for their engineers. Both the managers are strict to their own stances and none of them is willing to accept other’s point of view. Conflict is going to prolong and intense.

What would you suggest that how this conflict should be resolved? Suggest any one technique and elaborate why you are recommending it.


Solution:


Assess the nature of conflict either this conflict is about importance of the subject course or training / schedule of the course if this course relates to upcoming market dammed and relates of latest technology practices in the market then HR Manager must be fulfilled as he is responsible for the staff training and shall development and if possible training schedule must be designed in from of in house workshop.
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I will suggest Negotiating Interpersonal Conflicts Purpose to resolve interpersonal conflicts between The HR Manger and Training & Development Manager of Orient Associates because it has a potential to understand both sides of the problem and develops solutions at which both are agreed. Evaluate the solutions, select the best solution and finally implement that solution.


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I am recommended (Negotiating Interpersonal Conflicts) for this type of conflict because it have following positive points:

1. Identification of problems: The purpose of this initial stage is to say that what you want and to listen to what the other person wants.

2. Provide several solutions: Negotiating Interpersonal Conflicts provides several possible solutions for the conflicts on which both parties agreed.

3. Evaluation of the solutions: The solutions might not be ideal for either
person and may involve compromise.

4. Decide the best solution: Select the solution that seems mutually
acceptable, even if it is not perfect for either party

5. Implementing of solution: Finally it implement the provided solutions.

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I will use win-win approach to resolve the aforementioned conflict. This technique is a conscious and systematic attempt to maximize the goals of both parties through collaborative problem solving.
As both the managers are of equal power they both need a complete satisfaction to continue their working. 



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