HRM624 GDB No. 2 Solution
Sunday, May 29, 2011 Posted In HRM Edit ThisSolution:
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I will suggest Negotiating Interpersonal Conflicts Purpose to resolve interpersonal conflicts between The HR Manger and Training & Development Manager of Orient Associates because it has a potential to understand both sides of the problem and develops solutions at which both are agreed. Evaluate the solutions, select the best solution and finally implement that solution.
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I am recommended (Negotiating Interpersonal Conflicts) for this type of conflict because it have following positive points:
1. Identification of problems: The purpose of this initial stage is to say that what you want and to listen to what the other person wants.
2. Provide several solutions: Negotiating Interpersonal Conflicts provides several possible solutions for the conflicts on which both parties agreed.
3. Evaluation of the solutions: The solutions might not be ideal for either
person and may involve compromise.
4. Decide the best solution: Select the solution that seems mutually
acceptable, even if it is not perfect for either party
5. Implementing of solution: Finally it implement the provided solutions.
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I will use win-win approach to resolve the aforementioned conflict. This technique is a conscious and systematic attempt to maximize the goals of both parties through collaborative problem solving.
As both the managers are of equal power they both need a complete satisfaction to continue their working.
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