MANO-SALWA is a privately owned restaurant offering traditional food since 1970s, and is located in Lahore. Its specialty is Pakistani Cuisine and includes food items like Karahi, Tikka, Korma, Chargha, Biryani, Koftey, Handi, Rogni Naan, Parathy, Khameeri Roti etc. But it totally ignored the different continental items like Chinese Food, Italian Food, Thai Food and different other Fast Food items. During late 1990s, the taste preferences of consumers shifted towards the other non-traditional continental dishes. The CEO of MANO-SALWA observed a downfall in the revenues even the quality of its traditional items remained consistent for which it was renowned. CEO conveyed and discussed this observation with his managers and employees.
Discussion Question:
This communication of revenue shrinkage is a trigger of which of the phases of Kurt Lewin Model of Change? Discuss and justify your choice with proper arguments.
Solution:
Unfreezing Technique
study and write in your own words understand the phases of Kurt Lewin Model
Another Solution:
Mgmt625 GDB Solution
Unfreezing Technique
The freeze change model recognises that people like the safety, comfort and feeling of control within their environment. It also recognises that they derive a strong sense of identity from their environment.