Today Paper (27-05-2010)

MIDTERM EXAMINATION 

Spring 2010

MGT501- Human Resource Management (Session - 2) 

Ref No: 1455815 

Time: 60 min 

Marks: 47
Center: OPKST
ExamDate: 5/27/2010 12:00:00 AM

Question No: 1 ( Marks: 1 ) - Please choose one

HRIS helps managers to perform which of the following functions more effectively & systematically?

► Controlling functions

► Planning functions

► Human resource functions

► Management functions



Question No: 2 ( Marks: 1 ) - Please choose one

Technically HRIS is a/an:

► System software

► System hardware

► Database system

► Operating system



Question No: 3 ( Marks: 1 ) - Please choose one

HRIS is used to facilitate the decisions related to:

► Overall organization

► Employment planning

► Sales forecasting

► Resource allocation



Question No: 4 ( Marks: 1 ) - Please choose one

The major concern of the organizations during 1990s was:

► Productivity 

► Efficiency 

► Quality 

► All of the given options



Question No: 5 ( Marks: 1 ) - Please choose one

Which of the following is NOT a method of an external recruitment?

► Job advertisements 

► Job postings 

► Internship programs 

► Job fairs 



Question No: 6 ( Marks: 1 ) - Please choose one

Controlling involves all EXCEPT:

► Goal attainment 

► Corrective measures 

► Standards achievement 

► Employees motivation 



Question No: 7 ( Marks: 1 ) - Please choose one

Controlling is mandatory to: 

► Small & medium enterprises 

► Private organizations 

► All of the given options 

► Large organizations 



Question No: 8 ( Marks: 1 ) - Please choose one

Effectiveness is the degree to which organizations' products/services respond to: 

► All of the given options 


► Customer satisfaction 

► Environmental needs 

► Quality standard 



Question No: 9 ( Marks: 1 ) - Please choose one

Unofficial part of an organization formed on the basis of common interests is known as:

► Formal organization 

► Informal organization 

► Bureaucratic organization 

► Virtual organization 



Question No: 10 ( Marks: 1 ) - Please choose one

According to Hawthorne Studies, which of the following work ***** influenced productivity & employees' behavior?

► Formal 

► Informal 

► Reserved 

► Ceremonial 



Question No: 11 ( Marks: 1 ) - Please choose one

Which of the following is categorized as the authority to give orders to subordinates?

► Functional

► Staff

► Operational

► Line



Question No: 12 ( Marks: 1 ) - Please choose one

Which one of the following is NOT the benefit of making teams? 

► Every member is mutually accountable within a team 

► Teams enable organizations to better utilize employees' talents 

► Teams create trust and a collaborative culture 

► Teams always perform better than individuals in all situations 



Question No: 13 ( Marks: 1 ) - Please choose one

The process of pursuing an inclusive culture where newcomers feel welcomed by existing employees and everyone sees the value of his or her job, is termed as:

► Management of uniformity 

► Variety management

► Managing stereotypes

► Diversity management



Question No: 14 ( Marks: 1 ) - Please choose one

How often HR planning process is implemented within an organization?

► Continuously

► Annually

► Bi-annually

► Quarterly



Question No: 15 ( Marks: 1 ) - Please choose one

As an HR manager you are going to conduct job analysis, which one of the following factor you should consider for its effectiveness?

► Ensure top management support

► Use a single source of information

► Conduct analysis for multiple jobs at once

► Review existing job documents



Question No: 16 ( Marks: 1 ) - Please choose one

Which of the following skills are required most by the Top-level managers?

► Technical skills

► Interpersonal skills

► Conceptual skills

► All of the given options



Question No: 17 ( Marks: 1 ) - Please choose one

Individual's behavior comprises of: 

► Heritage

► Perception

► Emotions

► All of the given options



Question No: 18 ( Marks: 1 ) - Please choose one

Organizations started giving more focus on the quality of work life (QWL) during:

► 1960-70 

► 1970-80

► 1980-90 

► 1990-2000



Question No: 19 ( Marks: 1 ) - Please choose one

Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others?

► Power

► Influence

► Authority

► Command



Question No: 20 ( Marks: 1 ) - Please choose one

Which of the following information is NOT collected through observation method while conducting job analysis?

► Who is monitoring the task?

► What task has done?

► How task has done?

► How long a task has taken to complete?



Question No: 21 ( Marks: 1 ) - Please choose one

Which of the following is a goal-directed summary of a person's experience, education and training developed for use in the selection process?

► Curriculum vitae

► Educational record

► Career goal

► Interview questioning



Question No: 22 ( Marks: 1 ) - Please choose one

Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength? 

► Cognitive aptitude test

► Job knowledge test

► Vocational interest test

► Psychomotor abilities test 



Question No: 23 ( Marks: 1 ) - Please choose one

In order to appoint a lecturer for management, the senior faculty asked Mr. Ali to deliver a sample lecture to one of the MBA batch. The evaluation form is provided to students to grade Mr. Ali as a competent teacher in terms of his communication & convincing abilities. What type of test is said to be conducted for the evaluation of Mr. Ali? 

► Reliable test

► Content-valid test

► Face-valid test

► Construct-valid test



Question No: 24 ( Marks: 1 ) - Please choose one

During which stage of socialization, employees successfully internalize the organizational norms & beliefs? 

► Pre-arrival stage

► Encounter stage

► Metamorphosis stage

► Post-retirement stage



Question No: 25 ( Marks: 1 ) - Please choose one

Which of the following is considered as the last stage in the HRM/personnel development? 

► Bureaucratic management 

► Records and administration

► Regulative accountability

► Competitive advantage



Question No: 26 ( Marks: 1 ) - Please choose one

Decentralization offers several benefits to the organizations. Which one of the following is/are considered benefit(s) of decentralization? 

► Increased work schedule flexibility

► Increased pool of skilled workers 

► Increased employees participation 

► All of the given options



Question No: 27 ( Marks: 1 ) - Please choose one

A human resource manager in a medium-sized manufacturing firm is responsible to comply with the implementation of working conditions and health and safety of the workers at the workplace according to the Factories Act 1934. Which of the following external factors prompted this action? 



► Labor union

► Management thought 

► Work force diversity

► Government legislation



Question No: 28 ( Marks: 1 ) - Please choose one

Ahmed, HR manager of Tri-Star Technologies is involved in human resource planning process. What sort of information can be obtained through supply and demand forecasts? 

► Overstaffing in sales department 

► Shortage of machine operators in production department

► Estimates of changes in the external supply

► All of the given options 



Question No: 29 ( Marks: 1 ) - Please choose one

The corporate strategy of National Investment Bank was acquisition. What would be the associated human resource strategies in order to achieve this corporate strategy? 

► Aggressive recruiting and hiring, rapidly rising wages, job creation, expanding training and development

► Layoffs, wage reduction, productivity increases, job redesign, renegotiating labor arrangement

► Specialized job creation, hiring of specialists, specialized training and development

► Selective layoffs, transfers/placement, job combinations, orientation and training, managing cultural transition



Question No: 30 ( Marks: 1 ) - Please choose one

The human resource manager of a large textile organization based in Faisalabad is unable to hire best people for her company because of a new restriction that no longer pays traveling cost to participate in job fairs of other cities. Therefore he is limited to college job fairs within the city. What one of the following recruiting constraints is most affecting her organization? 

► Organizational image

► Internal organizational politics

► Government's influence

► Costs 



Question No: 31 ( Marks: 1 ) - Please choose one

All of the following are advantages of internal recruiting except 

► It is less costly than going outside to recruit

► Those chosen internally already know the organization

► It improves the probability of good selection

► It generate infighting among the rival candidates for promotion



Question No: 32 ( Marks: 1 ) - Please choose one

For the post of CCR in a call center, candidate has passed the usual selection criteria- the employment test, interview and background checks. What should be the next step? 





► To verify educational documents

► To pass screening interview

► To complete application blank

► To give him appointment letter



Question No: 33 ( Marks: 1 ) - Please choose one

How does mentoring differ from the orientation? 




► Mentoring is done when an employee is being prepared for jobs of greater responsibility. Orientation is done when an employee first joins an organization

► Mentoring is done by the supervisor. Orientation is conducted by the peers 

► Mentoring is done to familiarize employees with procedures. Orientation is guiding employee in task completion

► There is no difference in mentoring and orientation



Question No: 34 ( Marks: 1 ) - Please choose one

Why are training programs evaluated in the industry? 

► Evaluation is required for junior cadre employees training programs

► Employees have the right to comment on the training they receive

► Evaluation is a necessary component of establishing training effectiveness

► Organizations are legally bound to evaluate training programs



Question No: 35 ( Marks: 3 ) 

What measures should be taken at the pre-arrival stage of socialization?



Question No: 36 ( Marks: 5 ) 

Who are contingent workers? Discuss the significance of such workers for an organization. 



Question No: 37 ( Marks: 5 ) 

Being a human resource manager of a medium sized manufacturing organization how you will make sure that the recruitment program of your organization is non discriminatory?